Dogotel Boarding and Daycare Conditions

Dogotel services dogs from 4 months to 10 years old and has the absolute discretion to accept/reject any dogs for boarding, including those deemed vicious or unhealthy.  Life boarding will not be accepted.  Daycare services for dogs below 12 kgs are by appointment only.

Dogs over the age of 10 years may be boarded if a registered veterinarian and a health certificate duly issued, 14 days prior to check-in, examine them.

All dogs must have been micro-chipped, be fully vaccinated and have received regular annual boosters against Distemper, Parovirus, Parainfluenza, Hepatitis and Leptospirosis (available in a single DHLPP shot) and Rabies. All certificates must be sighted 14 days before check-in (see notes below).  We strongly recommend all dogs for preventive treatment of heartworm and kennel cough in additional to the above.

·         Fully vaccinated means having received an initial course of at least two preventive vaccinations and regular annual boosters.

·         Pets that have received the initial course only, will be accepted for boarding not less than 7 days after the final injection.

·         Annual booster vaccinations overdue by more than three months will render the entire vaccination invalid.

All charges are subject to change without notice. Boarding shall include flea and tick preventive treatment on check-in, accommodation, feeding and daily brushing.  It is exclusive of any veterinary treatment and for medication that may be required during the boarding period.  The decision as to whether veterinarian treatment and type of treatment (including surgical) shall be entirely at the discretion of the Company who will confer with owners if a situation arises.

Dogotel's policy is to always refer dogs to their regular veterinarian unless they are unavailable. All expenses incurred including transportation will be for account of the owner.

Requests for extensions will be complied with whenever possible but the Company reserves the right to insist that a boarder be removed immediately the contract period expires.

The owner, the person who deposited the dog, or an agent of the owner duly authorized in writing by the owner are the only persons authorized to collect a boarding dog.

Dogotel shall exercise all reasonable care for boarders.  It is expressly agreed by the owner that Dogotel's liability shall in no event exceed the lesser of the current chattel value of a pet of the same species or the sum of $2,000 per pet boarded.  The owner further agrees to be solely responsible for any and all acts of behavior of their pet while it is in the care of Dogotel.

Any pet left at Dogotel after the expiry of the agreed boarding period will be deemed to have been abandoned and may be disposed of at the total discretion the Company.

Room Rates

non-member:

Small Rooms (up to 12 kgs) $225 per night.

Large Rooms (12-35 kgs) $350 per night.

members:

Small Rooms (up to 12 kgs) $180 per night.

Large Rooms (12-35 kgs) $250 per night.

Payment & Confirmation

Confirmed booking is by full payment 14 days prior to check-in (30 days during festive periods) or earlier.  A further $1,000 refundable deposit will also be required during check-in.  All provisional bookings will be cancelled if the above conditions are not met. 

Cancellation & Refund

Refund of 50% in credit is possible by giving 8 days notice (16 days during festive periods).  No refund will be made under any other circumstances.

 *            All contractual Terms and Conditions are produced in English and Chinese, but where there is a dispute in translation, the English version shall prevail.

 *            Dogotel reserves the right of making final discision on any disputes.